Buying Tickets and what a ticket covers

For general information about this event, please see Kentwell's Magical Christmas

Book to arrive during a specific time-band. Once you have entered, you may stay as long as you like until we close at 5pm.

Arrival time-bands are: 10am-11.30am; 11.30am to 1pm; 1pm to 2.30pm

What Your Ticket Covers

  • Entry to the House and Gardens
  • Entry to the Victorian Re-Creation (includes the Household, the Kitchen and other areas)
  • Entry to see Mr Dickens narrating his 'A Christmas Carol', with Victorian-style special effects
  • Entry to the Magic World beyond the Wardrobe, Dressing a Snowman and adding to the Wishing Tree
  • Entry to the Music Hall (including Family Magic Show)
  • Entry to see our wonderful Father Christmas at his Cottage (includes small gifts for children)
  • Making Victorian Decorations (additional decorations or packs to make them at home may also be purchased)

Extra Costs

  • The Tearoom and the Tavern will be open, offering refreshments
  • Wreath Making: make a wreath to take home and hang on your front door (must be pre-booked)

A Day at Kentwell's Magical Christmas

On arrival you will receive your tickets. Visitors may visit the everything (space permitting) as often as they like except the visit to Father Christmas.

The Victorian Tearoom will stay Open for Refreshments until 4.45pm.

Further Information and Terms & Conditions

Weather
The Event continues whatever the weather (and did so during the cold and snow which affected the 2009, 2010 and 2011 Events!). Please dress appropriately for the weather - most activities are based indoors, but you will need to walk from location to location. If it is wet underfoot, please make sure you have appropriate footwear and, if it is wet or muddy, wear the over-shoe covering we provide when you go round the House

Refunds
We do not give any refunds whatsoever.  However, if you give us 5 clear days' notice before your booked date we may at our discretion exchange your booking for a later date for this Christmas Event or give a credit to be used only in relation to some other Kentwell event at some later date within the ensuing 12 months.

Tickets
The number of Tickets available during each time-band will be limited to avoid over-crowding. There will be no entry after 2.30pm. Tickets will be available for use only on the day and entry time for which they were booked.

Children
An Older Child is aged 3 to 15; a Younger Child is aged 18 to 36 months; there is no charge for those aged under 18 months. All aged 16 and older classed as Adults. All children must be accompanied by an adult at all times.  All (adults included) may visit Father Christmas but only children with paid tickets will receive a present.

Each child who wishes to engage in any activity must be accompanied by an adult to supervise the child while doing so.

Length of Visit
All day, if you wish, but plan to allow a minimum of 3 hours.  This may depend upon how many times you want to visit some of the Activities and how long you want to spend making Decorations or in the Tearoom.  We shall close at 5pm although the House will close at 4pm.  (The House is lit after dark by candles and oil lamps which have to be closely monitored.)

Christmas Wreath-Making
We are able to offer Christmas Wreath-making for an extra charge for each wreath. This has proved very popular and takes a little time. Space is limited. Please call 01787 310207 and book this at least 5 days before you visit.  The longer ahead you book the more likely it is that there will be space.

Refreshments
The cost of refreshments is NOT included in the Dickensian Christmas ticket price and must be purchased separately.

Tickets
If you book tickets on-line in advance you will enjoy significant discounts.  

Tickets available from mid November. Sign up to our newsletter (see below) for the latest event and ticket information.

  • Candlelit Carol procession
    The Candlelit Carols Procession
  • A Dickensian Christmas at Kentwell Hall
  • 'The Great Edmundo'
  • Table set for Dickensian Christmas
    Table set for Dickensian Christmas
  • The Rose and Crown Tavern
Anglian Business Green 100

All images and text © Kentwell Hall, Long Melford, Suffolk CO10 9BA