This Privacy Policy describes how your personal information is processed and used. Please note that by visiting and using https://www.kentwell.co.uk/, you are accepting the practices described.

This site may from time to time contain links to other sites. We are not responsible for the content, accuracy, privacy practices and performance of those sites.

Visitor information

Every computer connected to the Internet is provided with a domain name and an IP address. When a visitor requests a web page from within the Kentwell Hall website, our servers automatically identify and log the HTTP request that is made.

This information reveals no personal data about you. In fact, the only information that we automatically gather and log is as follows:

• The IP address of the site that may have referred you

• Your IP address

• The web page that you may have linked to us from – if any

• The product identifier for version and make of browser

• The operating system platform that you may be running

• Search words or terms that are passed from a search engine

Kentwell Hall has found it advantageous to examine visitor traffic so that we can ensure maximum compatibility for the various browsers and operating systems that visit our site. By analysing visitation patterns, referring URLs and search engine terms, we can strategically enhance our exposure across the Internet.

What we collect

We do not store credit card details nor do we share customer details with any 3rd parties. However, we may collect the following information:

• Full name

• Contact information including email address and phone number

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and/or offers

Anti-spam statement

We enforce a strict Anti-spam policy that means we do not intend to sell, rent, or otherwise give your e-mail address to a third-party without your consent.

Kentwell Hall will only disclose your personal information or any of its log file information when required by law.

In addition, Kentwell Hall will not send you emails that you have not agreed to receive. If you are a member of our mailing list, you may be contacted with announcements of upcoming events, early bird discounts, offers, news and new products or services.

With each email sent, you have the option to opt out of our mailing list at any time, thereby disabling any further such email communication from being sent. If you wish to have specific communications with a member of the Kentwell Hall staff, you will be required to provide appropriate information to Kentwell Hall.

Security

Kentwell Hall uses all reasonable precautions to keep the information disclosed to us secure.

Our web servers are housed behind a secure firewall that prevents access to our databases from unauthorised users. All of our servers are housed in a secure environment with high levels of physical security, and physical access is only permitted to security screened staff.

Any changes to our Privacy policy will be published on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.

Last updated: May 17, 2024.